RECRUIT
Order Management
In this position, you will be responsible for a wide range of operational tasks related to both domestic and international art transactions — including order management, inspection, documentation, and coordination with relevant stakeholders.
You will also take the lead in designing, optimizing, and automating standard operational processes to support the company’s growth in transaction volume and global expansion, helping to build a stable yet flexible operational framework.
Recruitment information
Requested work content
▼ Art Transaction Operations (Domestic & International)
・Manage orders, including order processing, coordination with inventory and warehouse teams, and monitoring of delivery schedules and progress
・Verify artwork conditions and standardize inspection workflows
・Prepare and review documentation such as certificates of authenticity, invoices, and contracts
・Communicate and coordinate with clients, artists, and galleries
▼ Operation Design & Process Improvement
・Design and document standardized operation workflows in anticipation of transaction volume growth
・Build a robust data management system for transaction records, customs documentation, and related information
・Improve operational efficiency through system implementation, tool integration, and automation initiatives
・Establish standardized procedures and propose improvements for handling issues such as delays, damages, and customs-related troubles
・Develop flexible operational structures tailored to different market environments worldwide
Essential skill
・Minimum 1 year of practical experience in order management, sales administration, or logistics-related operations
Industry background is flexible — experience in art, import/export, e-commerce, or manufacturing is welcome.
・Ability to manage multiple projects simultaneously with accuracy and attention to detail
・Strong coordination and communication skills to collaborate effectively with internal and external stakeholders
・Proficiency in handling English emails and documentation (reading and writing level)
・Basic PC skills, including familiarity with Google Spreadsheets, Excel, and Notion
Preferential skills
・Practical experience in international transactions, customs procedures, or logistics operations (e.g., import/export, cross-border e-commerce)
・Experience in workflow design and operational process improvement
・Work experience in the art, gallery, or auction industry
・Experience in customer relations and business communication in English
・Ability to handle multitasking and adapt flexibly in a startup or venture environment
What We’re Looking For
・Self-driven and proactive, able to take ownership and work beyond defined roles to achieve business goals in a fast-growing startup environment
・Excited to identify challenges in emerging or undefined areas and creatively develop effective solutions
・Flexible and able to communicate effectively with a wide range of team members and stakeholders
・Strikes a balance between accuracy and speed, delivering high-quality work efficiently
・Adapts thinking and actions flexibly according to changing circumstances
・Enjoys collaborating with the team to improve workflows and enhance overall operations
Salary/Benefits
Employment status
Full-time employee
[Trial period]
Yes (3 months) *No change in treatment
Salary
Monthly Salary: ¥255,000 – ¥400,000 (includes 30 hours of fixed overtime pay)
Bonus: Performance-based bonus paid twice a year (based on personnel evaluation)
Salary is negotiable depending on experience and ability.
Work location
The Wall 3F, 4-2-4 Nishiazabu, Minato-ku, Tokyo
[Access]
10 minutes walk from Roppongi Station on the Toei Oedo Line or Hiroo Station on the Tokyo Metro Line.
Working hours
・Flextime system / Standard working hours: 8 hours (core time 11:00–15:00)
・Work location: On-site (office-based)
・Workdays: Monday to Friday
・May be required to work on weekends and public holidays when the gallery attached to the office is open
Vacation/holiday
・Complete 2-day work week system (Saturdays, Sundays, and holidays)
・Summer vacation
・New Year holidays
Welfare/Various systems
・Commuting allowance
・Social insurance coverage (Health Insurance, Employees’ Pension, and Employment Insurance; Workers’ Compensation Insurance applies at the business office)
・Annual health checkup
・Art purchase subsidy program
・Language learning subsidy program
・Team lunch program (lunch expenses covered based on company policy)
・Hotel accommodation and transportation subsidy (available when using affiliated facilities)